Our Process
You’ve worked hard to build a wonderful life for yourself and your family. Now you need a little help, but you have no intentions of life being any less extraordinary. We want your experience with us to be just as remarkable. To make sure it is, we developed a unique five-step approach to care.
At each step, our focus is on you. From learning about your wishes and answering your questions to creating a care plan just for you and matching you with the right caregiver, you are our priority. And it doesn’t stop there—we’ll be right there with you throughout the care process giving you and your family the support you need. After all, you’ve worked hard to get here. Let us take the heavy lifting from here.
Develop a Client Care Profile
When you call Right at Home, we start by gathering information on how we can best help you. We’ll ask some questions to get a better understanding of your wishes. Then, we’ll arrange an in-home visit to perform a basic needs and environment assessment as well as answer any questions you may have.
Create a Person-Centered Care Plan
Next, we’ll craft a person-centered care plan that is tailored to your needs. The plan incorporates your and your loved one’s history, routines, and preferences in order to create support activities that will provide the most benefit. We will review the care plan with you in detail and modify it as you see fit.
Identify the Best Caregiver for You
Allowing someone into your home is a big step. We are honored and grateful that you put your trust in us. So, it’s important that we make the perfect caregiver match. We consider numerous factors such as interests, personalities, and services needed. All caregivers are screened, including background and reference checks. They are also bonded/insured. Of course, your comfort matters the most. If you ever have any concerns, we will work to find you a new caregiver.
Deliver Extraordinary Care
We believe every interaction with Right at Home should be extraordinary. Right at Home’s caregivers live our mission and strive to improve the quality of life for those they serve each day. They understand that social connections and personal interactions are key to living a happy life. That’s why they provide more than just quality care—they provide extraordinary experiences.
Provide Ongoing Support
Right at Home caregivers keep detailed notes so you know exactly what happened each time they provided service. Supervisory staff also make periodic visits to your loved one’s home to ensure things are going well. And, because your care team is trained to notice and report changes in health or condition, we can quickly adjust care if needed.
Our mission is to improve the quality of life for those we serve.
Already know which services you need?
Not sure what types of care you need?
The first step is creating a client care profile. When you contact Right at Home, the team gathers information to understand your needs and preferences. They will ask questions about your daily routine, health needs, and expectations for care. After that, an in-home visit is arranged to assess the environment and care requirements. This visit also gives you the opportunity to ask questions. The goal is to fully understand how they can provide the best possible support.
Right at Home creates a person-centered care plan based on each client’s unique needs. The plan considers personal history, daily routines, preferences, and health requirements. This helps ensure that the care provided truly supports the individual’s lifestyle. The care plan is reviewed with the client and family members to make sure everything is clear. If necessary, adjustments can be made at any time. This approach ensures the care plan remains flexible and effective.
Finding the right caregiver is an important part of the process. Right at Home carefully matches caregivers based on the client’s needs, personality, and interests. All caregivers go through background checks and reference screenings to ensure safety and reliability. They are also bonded and insured for additional peace of mind. The goal is to create a comfortable and trusting relationship. If the match is not perfect, the team will work to find a better caregiver.
Yes, Right at Home continues to provide support even after care services start. Caregivers keep detailed notes about each visit and the services provided. Supervisory staff also make regular visits to ensure everything is going well. If there are any changes in the client’s health or condition, the care plan can be adjusted quickly. This ongoing communication keeps families informed and confident. The goal is to maintain high-quality care at all times.